Fourwinds Aviation is dedicated to the strict adherence of our Quality System. It is through our Quality System that we are able to achieve the level of service and commitment that we strive for, which is 100% customer satisfaction. To reach this level of customer satisfaction, we shall:
- Be open and honest with our customers and maintain a high level of integrity in the jobs that we perform.
- Maintain open lines of communication and respond to each inquiry or request.
- Monitor and Measure key outputs of our Quality System with the goal of continuous improvement.
- Ensure all employees have been effectively trained to the Quality System and adhere to these requirements.
- Promote an environment for employee success and job satisfaction.
It is through this Quality Policy Statement that I express my commitment to our ISO 9001:2008 Quality System. This system is not a choice, but a must in achieving our goals, and it will be adhered to throughout every level of our organization.